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Brunel Square, Bath BA1 1SX, UK – 01225 442442
I had a mini disaster with my carbon frame bike front mech that threatened to ruin my West Country cycling adventure, or so I thought. I popped into this shop in a bit of a mild panic. The calm, knowledgeable mechanic carried out a quick simple operation and gave me some sound advice, all free of charge I was well chuffed, very grateful and was able to continue my adventure. I recommend this establishment and would use it if I ever get the chance.
Amazing customer service!!!! My bike broke down just as they were about to close, a member of staff saw me struggling outside and offered to help. He fixed my bike in no time and was full of useful tips. I can't recommend them enough. This is what genuine helpful service is all about.
82-84 Walcot St, Bath BA1 5BD, UK – 01225 581666
Sat, the manager, at Johns bikes spent ages advising on and fitting a helmet for me. Throughout the process my wife and I were extremely impressed with his friendly manner, knowledge and professionalism. It was a great experience and I ended up with a helmet which is just right for me. If you want great advise and service go to Johns Bikes. You can't go wrong.
Helped me sort out a very tricky rear wheel replacement on my electric bike - and would not hear about being paid. Clearly understands that being a part of the community is more valuable than just being a "retail outlet". Thank you!
9 Chelsea Rd, Bath BA1 3PP, UK – 01225 446887
Love it here. The guys in there are really kind & honest, and in my experience, prioritise good customer service over making loads of money! Totally recommend.
My first experience was excellent. I bought a Mavic wheelset which arrived when Cadence said they would. They even shipped them on to my home address as I am 25 miles from their shop. Very friendly and professional service. Great communication. Really easy to do business with. My new local bike ship.
Unit 9, Green Park Station, Green Park Rd, Bath BA1 1JB, UK – 01225 920148
A really good quick run through the basic important bike maintenance tips that remedy problems you might encounter on the move. Well worthwhile. Thanks Tom
Tom is always very friendly and helpful. Have used numerous times and always does a great job. Recently had a problem with the shifter on my MTB, he sourced a replacement at the same price as online, was delivered the next day + fitted and re-indexed the brakes for an extremely reasonable price. Would definitely recommend.
1 Victoria Buildings, Lower Bristol Rd, Bath BA2 3EH, UK – 01225 789568
Went in looking at e-bikes. Came out with a loan bike from BANES for 2 weeks - very helpful team. Ordered new bike & all delivered/setup with no issues. No hard sell, no drama, nice relaxed atmosphere. Would recommend popping along & having a chat with them. Bike will be going in soon for initial service - not expecting anything but good service.
I was looking for an Ebike, being tall its hard to find the right bike ,David phoned me and advised me on a Gazelle which is very comfortable and great for touring. Brilliant customer service without the hard sell , great communications with speedy service , had my bike within days, I would highly recommend them to anyone, simply brilliant !
Queen Anne House, 11 Charlotte St, Avon, Bath BA1 2NE, UK – 0344 879 5101
Keeping fit, it's a great thing.